1. Purpose & Scope
This privacy policy outlines how CV Spares (cvspares.in) collects, stores, and uses commercial buyer information submitted during catalog inquiries, WhatsApp quote requests, and purchase orders.
2. What Information We Collect
- Business Identification: Garage, workshop, fleet, or retailer trade name.
- Contact Records: Mobile/WhatsApp numbers, order desk email addresses.
- Delivery Destination: City, state, transport hub name, and pin code.
- Tax Documentation: GSTIN registration and billing details for ITC compliance.
3. How We Use Collected Data
Data gathered through inquiry forms is utilized exclusively to:
- Generate and communicate wholesale price quotations via WhatsApp or email.
- Prepare GST-compliant B2B trade invoices and E-Way bills.
- Coordinate transport bookings and dispatch tracking receipts (LRs).
Zero Commercial Data Reselling: We do not sell, rent, or trade your contact details or procurement lists to third-party advertisers or telemarketers.
4. Data Storage & Security
Customer contact records and transaction histories are stored on secured server databases with restricted access protocols, ensuring commercial pricing agreements and orders remain confidential.